FAQs

What is a PDF pattern and how does it work?
We’ve written a handy guide to using your PDF patterns – find it here.

I’ve placed my order but haven’t received a download link.
First off, check your junk/spam box in case it’s accidentally ended up there. If there’s still no sign of it, please contact us and we’ll check it out and get you your files as quickly as possible.

Can I return my pattern and get a refund?
Unfortunately we’re not able to accept returns of digital products. Of course if there is an issue with your PDF please don’t hesitate to get in touch via the Contact Us page and we will do our best to rectify the situation.

Do your patterns include seam allowances?
Yes, seam allowances are included on all our patterns. These are usually 1.5 cm or 5/8 inch unless otherwise stated.

Can I sell garments made using your patterns?
Sorry but no; our patterns are exclusively for personal domestic use.

Can I teach a class using your patterns?
Yes, provided each student purchases their own individual version. Contact us and depending on your needs we may be able to offer a group purchase discount.

Why don’t you offer printed patterns?
This is something we would love to do as we know many people prefer these, but for now we’re still a very small enterprise and it’s simply beyond our current resources. To make your lives easier, we’ve written a handy guide to using PDF patterns, and all of our PDFs come with A0 files if you’d rather get them printed at a local print shop rather than stick together all the A4 sheets!

Do you offer patterns in any languages other than English?
We are shortly hoping to offer PDFs in a range of other languages, so please stay tuned.

Other terms and conditions:
Our patterns are exclusively for the use of the purchaser and are not to be reproduced, resold or shared in any form without our express permission.